Indian Railways — TDR Filed But Money Not Refunded

Address:

Bardhaman, West Bengal

Dear Sir/Madam, I had booked a ticket from DGR to HWH journey date 05 May 2015, but the train got late from more than 3 hours.I had filed the TDR on the same day at 04 May 2015 17:44:18 HRS.The status of TDR showing CR Registered.Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours TDR Transactions Details:- Transaction ID: [protected] Train No./Name: 12322/KOLKATA MAIL PNR No [protected] Date of Journey: 05-May-2015 Date Of Boarding: 05-May-2015 Date of Booking: 03-May-2015 From: DURGAPUR (DGR) To: HOWRAH JN (HWH) Boarding: DURGAPUR (DGR) Resv Upto: HOWRAH JN (HWH) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL) Ticket Amount:170.0 Ticket Type:E-ticket Passengers Details TDR Details:- Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 04-May-2015 17:44:18 HRS TDR Status CR Registered Cancellation ID: [protected] TDR Zone: EASTERN RAILWAY (ER) Registration No: BER090515W05743