I had one tdr filed on 28th december 2018 against pnr number [protected] with reason train late more than three hours and passenger not travelled, but the tdr has been repudiated on 24th jan 2019 for reason 'as per chart, passenger has travelled'. However let me insist that i did not travel in the said train as i was already travelling on another train on the same day and the ticket of that journey is attached for your reference. Hence, it needs to be clarified as to how i can travel in two different trains on the same day at similar time towards the same destination. Since such travel is not possible, i refuse to accept the reason given for rejection of my tdr. I kindly request your good office to recheck the chart, as i did not travel in the train. So, kindly accept my tdr request and refund the amount fully for not traveling in the train which was delayed for more than 3 hours. Awaiting your positive consideration in this case.
Was this information helpful? |
Post your Comment