Indian Railways — TDR Repudiate - Refund rejected

I have booked ticket from YESVANTPUR JN (YPR) to VASCO DA GAMA (VSG) for 5th August, 2022. But train was running late morethan 3 Hours. I couldn't cancelled the ticket, as chart was prepared already. So I have applied for TDR and travelled by road instead. Now TDR status is updated as TDR repudiate and reason is "AS PER CHART, PASSENGER HAS TRAVELLED" which is not true.

Please look into the matter and kindly take necessary step for refund.

Booking Details

Train Name: YPR VSG EXP (17309)

PNR: [protected]

Transaction ID [protected]

Ticket Type E-ticket

Booked On 01 Jul 2022 | 03:33PM

Date of Boarding 05 Aug 2022 | 03:00PM

TDR details are as follows:

Transaction ID[protected]

Boarding Date 5 Aug 2022

Boarding Station YESVANTPUR JN

Ticket Type E-ticket

Class THIRD AC (3A)

Quota GENERAL (GN)

Cancellation Id [protected]

TDR Filing Date 5 Aug 2022 | 01:49PM

TDR Status TDR Repudiate

TDR Zone SOUTH WEST RAILWAY (SW)

Registration Number [protected]

Repudiate Date [protected] T00:00:00

TDR Reason: Train Late More Than Three Hours and Passenger Not Travelled.

Reason for repudiate: AS PER CHART, PASSENGER HAS TRAVELLED
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