Indian Railways — Tdr request — update the status — amount still not refunded

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	[email protected]

We have tdr the file, but not received refund. Here is complete tdr process registered format:

Tdr transactions details
Transaction id: [protected] train no./name: 22406/anvt bgp g rath pnr no [protected]
Date of journey: 12-dec-2016 date of boarding: 12-dec-2016 date of booking: 10-dec-2016
From: anand vihar trm (Anvt) to: vindhyachal (Bdl) boarding: anand vihar trm (Anvt)
Resv upto: vindhyachal (Bdl) quota: general (Gn) class: third ac (3a)
Ticket amount:725.0 ticket type:e-ticket
Passengers details
Name age gender status coach id berth no/ wl no
Pankaj singh 43 male wl 64
Tdr details
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 12-dec-2016 18:05:23 hrs tdr status cr registered cancellation id: [protected]
Tdr zone: eastern railway (Er) registration no:[protected]

90 days over as per your policy after register the tdr process, but till i have not received the refund.

Please look into and do the needful. Otherwise i will go to consumer court next week.