Indian Railways — Tdr status : cr repudiate cancellation id: [protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have booked a ticket from delhi to patna dated 2nd december 2016, which got late for around 23 hrs so i did not travel.
I filed the tdr but it has been denied.
It is very sad too see that indian rail services is degrading day by day, it is second time i did not receive the refund of my ticket because of the stupid indian railways rule.

It is the fault of the indian railways for not providing the service on time so they should take the responsibilty and refund the amount. Firstly the consumer runs for the train ticket and then waits for the train to be on time and then last step he runs for his refund amount which is eventually denied.