| Address: | Deoghar, Jharkhand, 814112 |
Dear sir,
I am premnath pandey, i had my reservation in train no. 12369 kumbh express, dated 05.10.2017 from jasidih to haridwar at 5 pm, but the train was rescheduled for 10pm (Late by 5 hours) and actually came at 11.34pm. We were boarded in kumbh express (12369), in ac 3 tier coach 2b my pnr no. [protected], with my wife and other 5 relatives, when we get up in morning around 7.30 after varanasi station, we came to know that our trolley bag containing the amount of rs.25, 000 cash, 2 set of shirt paint, my wife 5 saree and other necessary things, was missing, i had informed the tt and attendant but nobody register my complaint, then i tried to lodge an fir at lucknow station but they told me to lodge an fir at my destination point and refused to lodge the complaint. I had missed my train in all the while, and my wife had to travel alone with other 5 members, i tried to call on your helpline no. 1512, and 182 but nobody was responding over there. So, you are requested to please suggest me what to do now, which kind of security you have provided even in ac coach.
Please do the needful.
Yours sincerely,
Premnath pandey
Victim passenger
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