Indian Railways — theft of purse of my mother from train number 16338 panvel to rajkot in ac ii tier

Address:

Raigad, Maharashtra, 410210

Dear sir,

Kindly help urgently as the journey of mother is still on going. Let be brief the sequence of events of the same in the following paras:

We have booked tatkal ticket in ac ii tier berth no. 13 for my mother neelaben, who is senior citizen from panvel to rajkot in train no. 16338 - okha express. The train started at 10.45 p. M. On 14th october, 2017 from panvel. Between surat and baroda, someone have theft the purse of my mother containing 20, 000 cash, one gold chain, one gold pendant, original aadhar card, pan card and may be other valuables, most probably attendant of the coach, who provide bedding etc. The mobile of my mother is also in the purse. The mobile no. Is [protected], which is now switched off by the thief. Still this time my mother is not reached at her destination at rajkot. Kindly take stick action against the attendant of the coach no. A 1 as we have full doubt on him and also on tc of the coach. At our surprise, no tc, security personal was available inside the coach, however indian railway charging security fees for each ticket. Kindly let me know whether the luggage are insured by the indian railway or not. My contact number is [protected] and email id is [protected]@gmail.com.

Kindly arrange to take immediate action on attendant to resolve the matter on priority.

Thanks
Regards

Hitesh marthak
Son of neelaben