Indian Railways — Ticket cancellation

Address:Balrampur, Uttar Pradesh, 271201
Website:www.operations.irctc.co.in/ctcan/SystemTktCanLogin.jsf

I have booked a ticket from railway counter (Pnr : [protected]).
I tried to cancel using 139 and also tried online facility to cancel the ticket, but the reason shown is "mobile number not exist against the inputted pnr".

I have mentioned my mobie number in the registration slip at counter still hope the ticket officer at the counter have not entered the mobile number.

Now the scene is i am unable to cancel the ticket using 139 and online available facilities.

Kindly help in this regards
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Indian Railways customer support has been notified about the posted complaint.
Apr 18, 2017
Arvind Singhal's response
Sir please refund
Complaint comments 

Comments

# CONSIGNMENT No.- EI[protected]IN.
# WHERE IS MY PARCEL?
# Last Update is 20/04/2017, so what can i do now ?
# Parcel from Bhopal(M.P.) to Bishrampur(CG)
# Pincode- Bhopal 462024 & Bishrampur 497226

REMINDER Pnr [protected] train no 12192 16.3.2017 not refund

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