Indian Railways — ticket cancelled but refund not received

Address:

Mumbai City, Maharashtra, 400082

I booked a ticket numbered 17274461 from mulund mumbai ticket counter by swiping my debit card. Supporting mr. Modi's cashless transaction. I have cancelled the ticket on 1/05/2017 since then i have not received my refund for the cancelled ticket.

I have tried calling to customer executive and their i am hardly able to talk to anyone. They just pick the receiver and keep at one of the end.

I just want to ask unless the government executive itself are not going to support mr prime minister's initiative how the hell we citizens will trust you. We are ready to help him but you people are just showing your way of working and what discourages us.

And i know i wont get any response from you still i believe as a responsible citizen i need to do this at least.