Indian Railways — ticket counter staff misbehavior
M
Mahima Raul
from Mumbai, Maharashtra
At 7:35am on 22/11/19 i went to take an extension ticket, bandra to dadar from borivali. I didn't know that we have to show the pass for extension. That lady could tell me clearly to show me the pass, but instead she shouted like crazy. Who would like to start a day like that??? That was such a horrible incident. The staff has no right to shout at someone like that. She was already having a grumpy face, i don't care what she is going through but she should do her job of serving people properly. Strict action should be taken against her behavior.
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