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Indian Railways — toilets and water supply in 1st ac coach

Complaint regarding s. C. Bhattacharya, traveling by 1st ac coach (Hae/ha1) of 12229, bearing pnr number [protected]; from lucknow to new delhi (Ndls) dt: 28/06/17.
No western style wc available. Torturous for a senior citizen with knee problems.
No water in the toilets or basin, for major part of journey.
No complaint book available, when requested.
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Comments

Dear Sir,
My train no. 12815 (Nandan Kanan) is delayed by 7 hours and reached destination at 23:50 (approx). Now please tell where I go. I have an appointment with Doctor tommarow at 8:00 in morning.
Anyone please tell how I reach to my doctor without sleeping. (PNR NO.-[protected])

Thanks
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