Indian Railways — Toilets unclean and food not properly cooked

Address:

Viman Nagar , Pune .

I am a passenger in your Pune - Howrah Duronto super fast Express (1221)- enroute to Tatanagar junction . From the starting of the journey itself - the Indian style bio toilets were unclean, ill maintained and stinking . All the refuse came up when flushed ! Horribly unhygienic.
The food served wasn’t warm . Parathas were half cooked and the matar paneer was watery and tasteless .Tea served was of extremely poor quality . When no benefits to senior citizens, at least ticket prices should be reduced or better service provided !