Indian Railways — tqwl ticket given when not asked

Website:

www.irctc.co.in

Hi,

First thing please provide the correct customer care number as none of the provided numbers work.

Now my problem is i booked a ticket today under tatkal and the seats were available till i proceeded for payment. But after the payment was done i got a ticket in tqwl. I did not ask for a tqwl ticket then how does your site assume that i need that ticket. Shouldn't you ask for confirmation?

Now that i have cancelled the ticket i have suffered a loss of rs. 60. You are taking rs.60 from rs.110 ticket. Does that even make sense? I request to be paid back my money (Full refund)

Pfa. Transaction id: [protected]

Regards,
Sneha kanekar