| Address: | South Eastern Railway headquarters, Kolkata |
Train Running Late Complaint (SECR/SER, Dt 05/06/2022)
We travelled by this train from Nagpur to Panvel on 05/06/2022.
The train (#20822) status as departed from Santaragachi up to Jharsuguda was 'in time'. However, at Bilaspur it reached about 1 hr late (trains on SECR route invariably always get late on this route, I don't know why?). However it arrived at Nagpur about 6 hrs late! Vidarbha Express was brought before this train and it arrived 20 minutes before time (16:40). Hence train # 20822 was kept stranded outside Nagpur station till Vidarbha departed @ 17:05 hrs. Still, we wonder why #20822 arrived only @ 17:35 hrs! Subsequently on Nagpur-Bhusaval route the superfast trains make up time (Duronto exp/others) since there is no halt in between. However, it stopped indiscreetly at small stations in between (e.g. Kaotha) and reached Bhusaval @ 00:05 hrs i.e. 7.5 hrs late. This course continued till morning next day when Duronto (#12290) overtook our train at Asangaon. It further got delayed and arrived at Panvel 9 hrs late (08.30 am on 06/06/2022 vs. 23.40 hrs on 05/06/2022 right time)).
During my last complaint too I have highlighted that the train arrived 2 hrs late at Panvel on 18/04/2022.
It is reiterated here that for Nagpur to Panvel journey this is very convenient train since we don't have to go to Mumbai CSMT & then back by public transport (e.g. as for Duronto). However, if it runs late perennially, doubts are cast in passengers’ minds whether the railway administrationis interested in running this train and wants to stop this by perennially making it late?
If the answer is ‘no’, then please attend this urgently and also increase the train frequency. Was this information helpful? | 
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