Indian Railways — train didn't take me to my destination

Misdaque Azdee

from Nattam, Tamil Nadu

Address:	Hyderabad, Andhra Pradesh, 0326
Website:	irctc.co.in

My brother and me boarded the train tata kcg exp, train no 07439, on 18-07-17. This was expected to take us till kacheguda railway station at about 5 in the morning on 20-07-17. The train was already late for about 3 hours and we were still on the station named malkajgiri. After waiting for another about one and half hour they announced in telgu that the train cannot go further and the passengers will have to take bus to kacheguda station. Since we didn't understand telgu one of our co-passenger translated to us in hindi. I was literally disappointed by this as we had heavy luggage and we were new to this place. So we had no option but to take either bus or a taxi to my destination. Since we were new to this place we decided to go for uber.in-spite of opting for uberpool i had to pay around 200 rs. This was really disappointing and i expect an explanation along with compensation for my loss.
Please reply me as fast as possible.

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