Indian Railways — train is very late

Sie,
My train, train no. 20814 which was scheduled to departure at 14:00pm departed at 17:00pm. It is running very late then also it is stopping at outer and small station which are not covered usually. Moreover the train is very dirty, no staff has visited for cleaning since 24hrs, no water on taps. We are sitting in b3 coach
Kindly solve the issue