Indian Railways — transportation of bike from yeshvantpur to pune station

Address:	560064
Website:	IRCTC

I had booked my bike in yeshwanthpur parcel office on 22nd may, 2018. I was told my bike would be loaded in to a pune train in next 2 days. It has already been a week, i've moved to pune and the parcel office staff haven't loaded my bike from bangalore yet. The staff itself is irresponsible as they won't pick my call when i dialled on their office number. This is my worst experience with indian railways. I have no idea under what conditions is my bike placed in. An immediate action is much appreciated.