Indian Railways — TTE at Dhanbad not supporting passenger

Address:

Dhanbad, Jharkhand, 826001

Dear sir i am traveling today in dhn-allepy train no-13351 one of old person with family was accommodated in s8 coach, who have board train with xerox /fax copy of indian railways counter ticket, but he have the pnr status update sms on his mobile. They are wl status but tte at dhanbad were forcing him for penalty and threatening him to deboard from train. They were asking fine/money, but that old man continuosly shows that he have only calculated money for his journey.

Kindly could you suggest is pnr status update sms is sufficient enough or not for travel in indian railways?