Indian Railways — unauthorized/wrong charges applied for half tickets

Address:

Mumbai City, Maharashtra

Hi Team,

I was traveled from Ram Mandir to Lower Parel on 14.04.2019 and took tickets at Ram mandir for one Extension and 2 half tickets, but Ticket master given me 1 adult and 1 child/half and fare was same Rs 20 per head return and extension Rs- 10

When I asked him for half charges he was argue with me instead of help and given ticket with full charge with forcefully. His behavior was very rude and arrogant. All information and tickets enclosed for your reference.
Ticket master name is – Beija Beija A

Request please look into and do the needful, if ticket master is behave like this who will help to passenger.
Expecting proper action and support.

Regards,
Shashikala