Indian Railways — unclean and unsatisfied and no amenities for elderly people and proper seating facility

 
1 Review
4th Floor, 404, Ramani Sukruti Apartment, west sambandam Street, RS puram,, Coimbatore, Tamil Nadu, India
 anjamanai on Nov 13, 2019
Coimbatore Railway station is unclean, no amenities for elderly people and least botheration of travellers.
No proper seats provided.
No proper announcements.
Often train arrrival platforms are shifted at the neck of the movement so elderly people finding difficult to make quick movement .
Bad smell and unhygienic Coimbatore railway station.

I have traveled with my Mother in law of 91 years old from Coimbatore to Chennai in Nilgiri express arriving at Platform no. 2 on 24th October 2019. She had to walk through the stairs and there was no lift and neither any wheel chair. She had to walk through the entire platform to reach the Ist class coach which was near the engine and there was no local transportation vehicle available there. It became big issue to us to make us to walk through. Further there was no Seating facility and she had to sit erect and there is no comfort of chair. This situation is not once, it is felt often.

The whole atmoshphere is disgusting.

Complaint Status


[Nov 13, 2019] Indian Railways customer support has been notified about the posted complaint.
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    +91 11 2338 1213
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    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    Indian Railways - unclean and unsatisfied and no amenities for elderly people and proper seating facility