Indian Railways — uts mobile app amount debited but wallet not credited

Website: UTS Mobile app

Hi all,

I Recharged my wallet with Rs.200 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with mobile no [protected].The transaction was made through upi.

The UPI Transaction ID:[protected].
And Mobile no is [protected]

I have contacted my bank and they confirmed that the acquirer account that is ([protected]@icici) has received the amount .
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Indian Railways customer support has been notified about the posted complaint.
 
9 Comments

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Hi all,

I Recharged my wallet with Rs.100 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with
Mobile no is [protected], reference id[protected]

I have contacted my bank and they confirmed that the acquirer account that is ([protected]@icici) has received the amount .
Hi all,

I Recharged my wallet with Rs.300 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with mobile no The transaction was made through upi.

I have contacted my bank and they confirmed that the acquirer account that is has received the amount .
Please refund my amount..or credit on uts wallet

Money not credited to uts wallet

Hi
I have recharge 100 rs UTS however it is not showing in UTS wallet APP, however it is deducted from my bank account.

Please refund my amount..or credit on uts wallet.

I have the same issue, added Rs.100/- to my UTS R-Wallet, successfully completed transaction from BHIM, but still do not reflect the amount in my wallet.

How can I get refund or have this included in my wallet. Request Railways to check the app functionality before releasing it to general audience.
I have recharge my uts app by Rs-100/- on 27th August 2022..balance deducted from my account but not showing in R-Wallet.
Please check the attached docs.and resolve it as soon as possible..
Thank you

I have recharged my R-wallet of Rs.400/- today at 10.32am but not credited to the wallet. Please resolved the same as early as possible.

Debit
INR 408.50
A/c no. XX6562
[protected]:26:38
UPI/P2M/[protected]/ZAAKPAY/Airtel Pa/Z

I have recharged my R-wallet of Rs.100/- today but not credited to the wallet. Please resolved the same as early as possible.

I have recharge my wallet through UPI I'd amount debit from account..r wallet recharge not done

Recharge pdf attached reference details below .. kindly add my amount to r wallet

Leesa Majhi

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