Indian Railways — waiting not clear and they deduct money

I had a ticket with waiting list of 5 which was not clear and i will get the money return after deductiong cancelliation to indian railway where m not at fault. I booked tatkal ticket in amritsar shtabdi from jalandhar to delhi. When i booked it was 39 tickets availbl and while booking or proceeding payment it got 23 waiting with in few seconds. I was shocked to see how could it possible. Now if my tatkal ticket will not confirm my all amount will be wasted. Indian railway sucks. Things have been deterioting since modi joined in. All the fares have been increased multiple times still no quality in services.