Indian Railways — Worst condition of 2nd ac coach of bhuj pune express 11091

Address:Kutch, Gujarat, 370001

I travelled bhuj to surat on 12th july by bhuj pune express (11091).
It was my worst experience of 2nd ac coach ever. It was uncleaned, ac was not working properly, staff was making fun of travellers in "marathi" as there were gujarati travellers, look of coach was so dirty, there was no charging point for side seats, no paper roll in toilet... I was really upset with all these things. As i have paid an actual charge for 2nd ac, i got third class service.
My pnr : [protected]
Coach : a1
Seat : 45
+4 photos
Was this information helpful?
No (0)
Yes (1)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information