Indian Railways — Wrong announcement and display about P. F. No. of train no. 19711 at ajmer station on 3.2.2017

Address:

Ajmer, Rajasthan

On 3 Feb. 2017 I was at ajmer station having reserved ticket for ajmer to bijaynagar in train no. 19711 . Pnr no is [protected]. As per display and announcement train was to arrive at p f. No. 4 on right time i.e.21:05 and I were there but train did not arrive till 21:50 and no announcement has been made in this regard so I enquired and found that train had gone through p. F. No. 5 at right time. I was on timely at P. F. And there were clearly displayed the train no. And coach position also. I complained station master but no proper reply had been made and my ticket had not been refunded. Display was continued till my complain. I did complain vide railway complain form no. 08515.