Indian Railways — wrong window ticket, tte misguided n abusing.

Pnr.[protected]. Train 12429. I suresh pathak booked window ticket. But on chart my name was printed saurabh. Tte rajesh kumar.in coach b4. Charged pnelty 1250. I asked him complaint book but tte start misguiding n threatning me. I asked many time for complaint he start abusing. I call 100 no. But no response.. All tte and rpf staff not supported. I went to train superintendent. He was not available. Plz help me.. Suresh pathak