Verified Support
Oct 15, 2016
IndianMoney.com / Suvision Holdings Customer Care's response Dear Kotennavar,
Greetings
We tried reaching you several times regarding assistance but you were unavailable to answer phone calls. So, we could reach you.
As per your above concern, we would like to inform you that we have contacted you many times before and guided you on fixing an appointment with the leads.
While we completely understood your concern, we wish to share the following points with you, which would help you understand LeadMarket as a business better.
All Leads available on Lead Market are generated through a standard process which is completely documented.
Also, the leads are highly perishable and can not be reused. Since you subscribed to our services, we have been generating leads every day as per your preference only to make sure that the leads are available whenever you check. we are very much sure that you have been noticing our efforts in reaching masses through various channels including National & Regional print publications. All these costs us huge sum and we still spend only to make sure that our partners like you receive high-quality leads.
If there is any fault with any lead bought on Lead Market, you can apply for a replacement and the same will be rechecked by our quality team using the documentary evidence available with us like the recording of the conversation happened between our Wealth Doctor and the Consumer (Lead). Replacement requests will be attended as per our Offer document.
In case, if your replacement request is not in line with the terms of our Offer Document, we will reject such requests and can provide the documentary evidence which is available with us upon written request to [protected]@indianmoney.com along with a declaration to confirm that this proof will be used only for internal use & will not be published anywhere as this leads to privacy breach of the consumer.
Though there is no validity for the wallet balance, this will not be refunded under any circumstances and the wallet balance has to be used only to buy leads through Lead Market.
As we look forward a long term Association with you, we assure you that your concerns will be addressed on a priority basis. So, you can reach us on [protected](Mohan- CEOs Office) or you can contact us on[protected]/you can write to us at [protected]@indianmoney.com.
Also, you can schedule the calls by using My Calls option from your Lead Market Application and we will call you back around your scheduled date and time.
Our only motto is to make sure that you are benefited. Your success is our success.
Hope you will reach and it is highly appreciable.
Thanks
Team Associate Care
[protected]
[protected]@indianmoney.com
Greetings from IndianMoney.Com
This is to inform you that we are unable to track your details without your registered number or registered mail ID. So, kindly provide the same to address your issues to resolve on a prior basis.
Also, we would like to highlight the following points for your easy reference:
1. 8 Year Old Company, started on 18th Sept 2008
2. Backed by Finance & Tech Industry Veterans like former MD of Microsoft Mr Srini Koppulu, Founder of Magna Infotech Mr Pradeep Mittal, Current Chairman of Vijaya Bank Mr G Naranyanan, Former Exe cutive Director of EXIM bank Mr T V Rao, Former Director of IBM Mr Ramanad Baliga, Former Executive Director of Oracle Mr Ravindra Krishnappa and Partner of Accel Partners Mr Shekhar Kirani.
Company was inaugurated by Former Justice of Supreme court of India, Mr Sathosh Hegde
3. We are Offering unbiased & expert financial education to over 14000 people daily across India.
4. We don’t call consumers, but they call us. We don’t do any cold calling.
We primarily solve the following problems of people:
- They don’t know why they have to buy different kind of financial services
- They don’t know how to choose the best among the many available in the market
- They don’t know how much to buy
- They don’t know when to buy
So, we will be connecting the customers to the concern service providers to help them in purchasing the suitable financial products.
Awaiting for your registered number to assist you or you can write us the mail at [protected]@indianmoney.com.
Best Regards
Team Associate Care