[Resolved]  Indigo Airlines — Humiliation of passenger

Address:

232/2, ACME HEIGHTS EXTENTION 2, sector 117, Mohali

PNR number USDYME booked from Patna to Chandigarh, a passengers 19 years old travelling alone having a boarding pass provided by Indigo airlines was denied through boarding and was harassed at airport threatening to cancel the ticket without any refund or change the ticket from Patna to Delhi.

At check in counter he was threatend to loose all money and his ticket was forcefully changed from Patna to Delhi.

When boarding pass was issued why was passenger denied for travel. And if the ticket was changed by airline then refund should be issued. Complain number 3711136 has been already issued at customer care.

Passenger name- lakshya Rai
Mobile number- [protected]