[Resolved]  Indigo Airlines — Missing of Baby stroller and car seat. PNR : MR8NTN

It is requested to provide me the Boarding Pass for the travel with the below details:

PNR : MR8NTN
Date of Travel: 08/06/2022 at 04:35;
Flight : 6E-1724;
DEPARTED: Bangalore;
ARRIVED : Doha;

Missing of Baby stroller and car seat. I have traveled with above flight. Indigo Staff took Baby stroller and car seat and told you will receive in DOHA airport. Staff didn't gave the tag.

We have reported to QAS team in DOHA has they are the ground team.
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Aug 4, 2022
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2022
IndiGo Customer Care's response
Sir,

we are sorry for the inconvenience caused to you. We never want our customers to go through any hassle. We believe our customer care team has provided assistance in regards to your concern.

As checked, we believe you have now collected the stroller. Our team also tried to reach out to you via call multiple times, however, the call went unanswered.

We request you to reach out to us via Facebook/Twitter DM along with your contact number in case you require any further clarification in this regard.

You may also contact our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance.

We look forward to your kind understanding.

Regards,
Team IndiGo
 
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