[Resolved] Indigo Airlines — pnr/booking reference no. mhvurw

kkbasha

Address:

Hyderabad, Telangana, 5000072

PNR/ Booking Reference No. MHVURW

With reference to the above, I have received message from Indigo stating that my flight from Dammam (DMM) to Mumbai (BOM) is Cancelled. Originally, I have booked from Dammam to Hyderabad and the details are as follows::

08 Aug 19 Dammam 10:35 6E 1838 (A320) 09:20 Mumbai (T2) 16:30

08 Aug 19 Mumbai (T1) 20:15 6E 254 (A320) 19:30 Hyderabad 21:40

At this juncture, you are saying that the half of the trip is cancelled. How you can cancel the half of the journey. You are suggested to show an alternative transport system or cancel the One Way ticket completely.

Regards,
Kareemulla Basha Kathval.

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Aug 31, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Jul 25, 2019

Updated by kkbasha PNR/ Booking Reference No. MHVURW

With reference to the above, I have received message from Indigo stating that my flight from Dammam (DMM) to Mumbai (BOM) is Cancelled. Originally, I have booked from Dammam to Hyderabad and the details are as follows::

08 Aug 19 Dammam 10:35 6E 1838 (A320) 09:20 Mumbai (T2) 16:30

08 Aug 19 Mumbai (T1) 20:15 6E 254 (A320) 19:30 Hyderabad 21:40

At this juncture, you are saying that the half of the trip is cancelled. How you can cancel the half of the journey. You are suggested to show an alternative transport system or cancel the One Way ticket completely.

Regards,
Kareemulla Basha Kathval.

Verified Support

Jul 31, 2019

IndiGo Customer Care's response Hello Sir/Ma'am,

Apologies for the experience. We believe our customer care team has assisted you regarding the same. Hence, the refund has been initiated from our end to the initial mode of payment which was used at the time of reservation.

Regards,
Team IndiGo