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Indigo Airlines — Receipt on excess baggage in Indigo

My Ticket Number :- 157-[protected]
PNR/booking reference :- PSHWNE
on November 2022 17th of November.
I had excess luggage on this trip from Chennai India to Gdansk Poland.
I have paid 9500 rs for excess luggage and lady in the counter said cannot get receipt due to technical reasons. I need this receipt to reimburse my money as it was a work trip.
QR 4789 - Indigo flight.
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Hi,

Please be informed this seems to be incorrect PNR, please share correct details so we may check.

Regards,
Team IndiGo
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