Indigo Airlines — refund issue

 
1 Review
Sai nitya meadows apartment, hoodi railway station, Bangalore, Bengaluru, Karnataka, India
 Shilpa Raaz on Mar 31, 2020
I have booked my flight for 27/03/2020
From bangalore to patna but due to the corona issue the flight has been suspended but now i am facing issues with my refund amount. I have not cancelled my ticket from my end but still the indigo customer care is not providing my total amount to my account. I have asked them to return my amount to my card from where the amount has been deducted but they are saying that cancellation charge would be applied which i don't want to consider as this is not my fault

Complaint Status


[Apr 01, 2020] IndiGo customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    49%
    Complaints
    4145
    Pending
    83
    Resolved
    1986
    phone
    +91 12 4435 2500
    location
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    Indigo Airlines - refund issue