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[Resolved]  Indigo Airlines — refund of flight ticket charges

Hi indigo airlines,

I booked a flight from hyderabad to goa on 11th oct 2019 with pnr ofdsms (Flight no:6e 6913 departure time: 21:10). I had taken online boarding pass but missed my flight because i strucked in traffic. I spoked with airlines in the airport obout the refund of ticket money.
They explained that the indigo airline refund only rs 3500 only out of total ticket charges.

Kindly refund 3500 rupees to my account.
Below are my account details:
Account no:[protected]
Name:gorige yashwanth
Ifsc:hdfc0003788
Branch:financial district.

Regards,
Yashwanth
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Dec 1, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2019
IndiGo Customer Care's response Hi Yashwanth,

As checked, the passengers were no- show for the flight and can claim refund towards no show taxes. KIndly contact your travel agency used to make the booking to initiate the same.

Regards,
Team IndiGo
Oct 24, 2019
Updated by Yashu Nani Hi Indigo,

Thank you for the information provided.

we have booked tickets through makemytrip app.could you please suggest us to whom we need to contact.

Regards,
Yashwanth
Verified Support
Oct 31, 2019
IndiGo Customer Care's response Hi Yashwanth,

Please connect with them to claim the refund.

Regards,
Team IndiGo
Complaint comments 
1 Comment

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Comments

Hi Indigo,

Thank you for the information provided.

we have booked our tickets through Makemytrip app.Could you please help us to whom we need to contact.

Regards,
Yashwanth.
Reply
IndiGo Customer Care's response, Oct 31, 2019
Verified Support
Hi Yashwanth,

Please connect with them to claim the refund.

Regards,
Team IndiGo

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