[Resolved]  Indigo Airlines — requesting travel certificate

Address:Anna nagar east, Chennai, 600102

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.
Booking reference : be119f
Email address : [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Mar 2, 2020
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2020
IndiGo Customer Care's response
Dear Sir,

Please know that you can apply for the travel certification with the above-mentioned PNR and Email ID. Kindly visit https://bit.ly/38JMrMP to apply.

Regards,
Team IndiGo
Complaint comments 

Comments

Please guide me, , the below mentioned gmail name is correct from my side, i had received a complaint replay from this number only...but i don't know how it comes incorrect email id

IndiGo Customer Care's response, Feb 10, 2020
Verified Support
Dear Sir,

We are sorry for the delay in response. As checked, our customer care team has assisted you in regard to the raised concern.

Regards,
Team IndiGo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5607
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information