[Resolved] Indigo Airlines — transaction failed refund

Sahej Ganeriwala

from Bhopal, Madhya Pradesh

Oct 30, 2018

Website: goindigo.in

I was booking a seat for indigo flight on 27th october. The payment was verified by ccavenue but was not processed to indigo and thereby, there was no mail from indigo regarding any seat booking. But, i got a mail from ccavenue that my payment of ₹2833 was successful with order# ionwi4f9xk_qfv8dej8cra.
I am expecting a refund for the same and have attached a screenshot of the mail that i got. Kindly process the refund asap.
Thank you.

+1 photos

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Dec 6, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

IndiGo Customer Care's response Hi Sahej,

We regret the inconvenience caused. As checked, the refund has been processed from our end and will reflect in the same mode of payment within 7 working days.

Regards,
IndiGo Team