[Resolved]  ICICI Prudential Health Saver — Not covered added members in policy for current year

Address:

New Delhi, Delhi

Dear Ma'am/Sir,

I " Anil Singh Bhadauria" purchased an ICICI Prudential Health saver policy in year 2010.( Policy number is[protected]

I was told if I want to add or delete some members from the policy, I can do that by giving application to them with required documents before policy renewal date.

I wanted to add my wife and child in the policy from year 2013.

Renewal date of my policy is 2 Feb. so I submitted the required document 28 December 2012 along with cheque of Rs 18000.( because I was told to submit document around one month before).

Around one month later when I enquired the status on customer care. I was told that I have not submitted the documents. though I submitted all the document at ICICI Prudential Pitampura Branch( I have receiving of same also). then I discuss the same with branch they told that there was some problem from their side and thats why document did not reach their..

I submitted the document again. I was given assurance this time any such delay would not happen and extra members will get added in some time.

Still after following them up many a time. family member got added but they are not covered for the current year. It was mistake from the company side . they did not process the document on time.

Please help me adding my family member for the current year. and also do some such thing so that company members can not do this kind of things with some one else.

Regards
Anil Singh Bhadauria( Policy number[protected]
[protected]
[protected]@gmail.com