Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Cancellation amout not refunded

samarthj

from Pune, Maharashtra

Address:

Pune, Maharashtra

I have booked a Tatkal ticket on 03-Jan which is automatically cancelled because it is in waiting till the time of chart preparation. I have booked ticket with my ICICI debit card and select the option of CITI bank payment gateway. Now in my IRCTC account it is showing that amount is refumded to CITI bank. Please help me getting money back. Below are mentioned details needed:- PNR No: [protected] Train No./Name: 11077 / JHELUM EXPRESS Date of Journey: 04-Jan-2015 From: PUNE JN (PUNE) To: BHOPAL JN (BPL) Transaction ID: [protected] CancellationID /RefundID- [protected] Refund Date- 06-Jan Thanks, Samarth Jain [protected] er.samarth.[protected]@gmail.com

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Aug 14, 2020

Complaint marked as Resolved

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

manindra kumar jha

from Sangamner, Maharashtra

Passengers are compelled to take biscuits with tea, is it made mandatory by railway to purchase biscuits also with tea? As staff serving tea charge Rs 10 ( Rs 7 for tea and rs3 for biscuits) on denying to purchase of biscuits staff denied to give tea and also miss behave, I faced this situation every time providing details for recent one PNR NO- [protected] Date of travel[protected] Train No- 12569 Train Name- JYG ANVT G RATH. I am next travel on[protected] and hope would not face such situation again, expecting to circulate by IRCTC/RAIL BOARD REGARDS passengers services and charges for different services.