Irctc — is IRCTC here for making money or to provide service to people

Address:

Uttara Kannada, Karnataka

Booking Tickets 4 months advance is ridiculous. In four months, it is very much possible that your plan will change. And the cancellation charges are heavy. Does other websites like snapdeal, flipkart, amazon etc charges any money on cancellation of the booked items. No refund on Tatkal is another way to earn money. Once I was booked flight from GOA delhi. And I booked Tatkal train from Delhi to bathinda. My flight got delayed by 5 hours. So I had to cancel my train booking. No money was refunded to me. Is it my mistake ? Why should I bear the loss ? If train is getting cancelled, is IRCTC giving any compensation to passengers and penalises the railway ? No. Then why the other side is biased? Whether by introducing new schemes such as book premium tatkal, book 120 days advance, book after 10 AM, agents can't login before 8' O clock etc is offering more seats to passengers. For the same train, the passengers traveeling is still same but the earning to IRCTC is more. Actually when private companies such as amazon, snapdeal etc can provide free booking and cancellation, why not a government company can provide the free service when it is made for it.