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Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved]  Irctc — money deducted from bank account but not credited in r wallet o[censored]ts app

Address:North 24 Parganas, West Bengal, 700131

Sir,
I used my debit card for recharging R Wallet o[censored]TS mobile app( Under IRCTC).But at first attempt money is not credited to my R Wallet.So, I had to recharge again.Later bank statement shoes money debited twice but recharge done for once.Money debitted from bank account twice but it is not credited in R Wallet for one transaction. I sent a email to UTS sealdah, but did not get any response.UTS app registed mobile number [protected].
Kindly do the needful.
Thanking you.
Yours faithfully

Susenjit Mallick
UTS mobile number- [protected]
+2 photos
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Yes (48)
Jul 13, 2018
Complaint marked as Resolved 
Money credited in R Wallet.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jul 11, 2018
Updated by SUSENJIT MALLICK The problem is not solved yet.
Jul 13, 2018
Updated by SUSENJIT MALLICK The problem is not solved yet.money is not credited in R Wallet/ refuded to bank account. Similar incident occurred earlier for my another number also.That time also they did not respond to my email and ultimately money credited after action taken by your forum.this thing is occurring repeatedly.IRCTC is trying to cheat people.

Kindly look into the matter.

Thanking you.
Jul 13, 2018
Updated by SUSENJIT MALLICK Money credited in R Wallet.Thank you.
Complaint comments 
29 Comments

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Comments

Rs 100 deducted from my bank account but not showing in UTS app R wallet balance mob - [protected]
Please look into it urgently

Reply
Hi Team,

I have tried to add RS.500 into my UTS R-wallet. The Rs 500 deducted from my bank account but not showing in UTS app R wallet balance mob.

Please look into it urgently. Screenshot attached for your reference.

Thanks,
Vinay

Reply
Hi team
I am a Yash khandelwal

I Have tried to add 300 by debit card. Money is deducted my bank A/C
But R wallet account showing payment fail
Please look into matter

Reply
I have tried to add RS.1000 into my UTS R-wallet via paytm upi. Rs 1000 deducted from my bank account but not showing in UTS app R wallet balance mob.

Please look into it urgently. Screenshot attached for your reference.

Reply
Hritik Tewatia's reply, Mar 8, 2022
is your money credited in your rwallet i also faced the same issue today..
Hi team,

I am kannan.

[protected]@ybl

This is my phone pay account... My rewallet amt send quickly...

My account user name : [protected]

Rs 65 only

Please kindly help ASAP.

THANKS AND REGARDS
KANNAN N

Reply
Hello Team,
I used my UPI ID for recharging R Wallet on UTS mobile app for seasonal booking. Money debitted from bank account twice but it is not credited in R Wallet for both my transaction. UTS app registed mobile number [protected].

Kindly do the needful.
Thanking you.
Reply
Prenit's reply, Feb 15, 2022
Resolved
Hello !
Nikhil here, my bank account got deducted twice but the uts wallet was not credit both the transaction was worth 200 ₹ each on 9 feb 2022

Reply
Sir,
I used my debit card for recharging R Wallet UTS mobile app( Under IRCTC).But at first attempt money is not credited to my R Wallet.So, I had to recharge again.Later bank statement shows money debited twice but recharge done for once.Money debitted from bank account twice but it is not credited in R Wallet for one transaction. UTS app registed mobile number [+91 [protected]].
Kindly do the needful.
Thanking you.
Yours faithfully

Sucharya Deshmukh
UTS mobile number- [+91 [protected]]

Reply
Hi Team,

I have tried to add RS.100 into my UTS R-wallet. The Rs 100 deducted from my bank account but not showing in UTS app R wallet balance mob.

Please look into it urgently. Screenshot attached for your reference.

Kindly help ASAP

Reply
I have recharged RS.100 into my UTS R-wallet via paytm upi. Rs 100 deducted from my bank account but not showing in UTS app R wallet balance mob.

Please look into it urgently. Screenshot attached for your reference.

Reply
Hello !
Few days ago i recharged my uts account and 200 rupees got credited from my bank account but my uts wallet shows 0 rupees as balance.
In recharge history page its showing that recharge has been initiated but its been a week and also the money is not refunded yet.
Please help

Reply
I have tried to add Rs. 300 into my UTS R-wallet via paytm upi. Rs 300 deducted from my bank account but not showing in UTS app R wallet balance mob.

Please look into it urgently. Screenshot attached for your reference.

Reply
I have tried to add Rs. 500 into my UTS R-wallet via paytm upi. Rs 500 deducted from my bank account but not showing in UTS app R wallet balance mob.

Please look into it urgently. Screenshot attached for your reference.

Reply
I have tried to add Rs.400 into my UTS R-Wallet via UPI .Rs.400 deducted from my bank account but not showing in my R-Wallet balance mob.

Reply
I recharged rs 300 for uts r wallet money has been debited but r wallet is not credited please help me for my problem

Reply
I have recharge rs.100.recharged intimated but not credited. Rs.100 deducted from ICICI Bank.please find attached

Reply
I have recharge Rs.500.recharged intimated but not credited. Rs.500 deducted from HDFC Bank.

Reply
I have recharge Rs.500.recharged intimated but not credited. Rs.500 deducted from HDFC Bank.

Reply
Money deducted from Paytm bank account but not reflected in R - Wallet
Money deducted from bank account but not reflected in R - Wallet
I Recharged Rs200 to my UTS R-wallet, on[protected] @
07:10AM.Bank account debited but not reflecting in my R-wallet.
My UTS User ID = [protected].

bank ref id[protected]

Kindly do the needful soon.

Thanks,

Aditya Makhal

Reply
I have recharge Rs200 recharge intimated but not credit in r wallet.when Rs200 will be deducted from my account.

Reply

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