ITC — near empty packet / less quantity of bingo potato chips 60g

IMC GGH

from Kolkata, West Bengal

Address:

700078

Please look at the attached photographs of bingo 60gram potato chips packets. On opening the two very same pockets, one had less than 25 grams of chips where as the other had stated 60 grams of chips.

It surely is not a problem or discrepancy of amazon, the vendor who sold and delivered these packs. But it is a malpractice or a discrepancy from the manufacturer which is itc.

I would request you to take this up with itc foods and inform them of the malpractice or discrepancy which reflects poor quality check and control at itc’s end. This is quite a common type of complaint

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ITC customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

ITC Customer Care's response Hi, we understand that you are unhappy with the product. We'd like to talk to you. Please call us at[protected] or email us at [protected]@itc.in.

Verified Support

Dec 02, 2019

ITC Customer Care's response Dear Sir/Madam,

We acknowledge receipt of your email regarding our Bingo Chips. To help us serve you better, kindly provide us with the following details:

· Complete Postal Address with Pin Code
· Contact Number

Kindly use the above quoted Ref No. 104774. For any future correspondence on the subject to facilitate quicker resolution.

Please write an email at [protected]@itc.in.

Thanks and Regards
ITC Cares