ItzEazy.com Complaints & Reviews

This is a long story, thanks to this amazing company called Itz Easy (which makes your life anything but easy).

We started in June when I realised that we needed to cancel the NOC we had been issued for our car in Mumbai, since we were not registering in Haryana. I searched for a few agents to help me do that, and came across this organisation. I saw they had a website, some forum for tickets and clear processes on the site, so I contacted them. A sales rep (Tamanna) called me up and let me know the process and post my consent, arranged to have the documents (original rc book) collected from my place. The process was to first have a Non-utilization certificate (NUC) issued in Gurgaon RTO and then have then have the NOC cancelled in the Mumbai RTO. So far so good.

The nightmare began once I paid them the advance of INR 4, 000 and the original documents were collected. Against a timeline of 30 days, there was no update, except a message now and again that the process was getting delayed. Post 2 months of delay, I started rigorously following up with Tamanna on mail. The replies from her were sporadic at best and mostly were ignored.

I found her number and started calling and whatsapping her, which she also ignored. I found a customer care number which was attended by some lady called Mrinalini, who is a professional in telling you that she will check and call back in 2 hours. She never calls back, and is possibly the worst customer care person in the country.

I finally got hold of Tamanna, who told me she was on leave for 2 months for some exam or the other, and my documents are in process. In reality, these people had no idea where my documents were and they kept me hanging for 2 more months. Finally, after multiple threats of police complaints (which I'm fully sure they're used to), they they told me in November that they had a raid in Gurgaon RTO and my documents (NUC and RC) were stuck in gurgaon RTO, but they had finally retrieved them.

They then had Mrinalini call me up and convinced me to complete the work in Mumbai RTO. Since half the work was done, I said OK. They assured me the work would be done in 10 days. Post 10 days, i once again started following up, since I did not trust them at all. After the 50th missed call and few more threats, Mrinalini told me that the agents on their panel are charging much more that expected for the work and they cannot complete it.

Absolutely exhausted at this point, I asked her to immediately dispatch my original documents back to me (they had withheld these from me for 7 months now). It took another 100 calls and texts to get these incompetent fools to dispatch the documents. Mrinalini had no clue when they would be dispatched and she was extremely rude and entitled (like I said, the worst customer care agent in the country). Tamanna finally got me in touch with the actual agent who had my documents and I had to talk to her and get them personally dispatched. I finally received my original RC book after 7 months, with the work only half-done.

These guys are absolutely clueless, even if they look like they rin a professional set up. They work with local RTO agents to get the work done, and have absolutely no control on the process or these ground level agents. Most times, they do not know the exact status of the process and will keep lying through their teeth to save their skin. Ultimately, they're nothing less than frauds who will take some of your money, and take you on a long trip where nothing gets established but you become nervous for your documents.

I was lucky to get my documents back (I know many people who are following up for 2 years), but it took an extreme amount of follow up without any response. Best not to go with these frauds and just engage with local agents. They can't possibly do any worse than this!

Fraud company i have ever seen in my life, himanshu ceo of this company tharki insan he molest girls and after that he'll not provide your salary and blackmail you plz don't go with this company and Reeta manager of operations she abuse team when girls don't work as she want .

Itzeazy.com has fraudulent approach of services where they collet money in advance posing its an authentic and secure website / company, but they never serving to the orders. Its kind of scam.
I paid Rs.5500 in July 2022, for driving license delivering to door step. A relationship manager was assigned for my case, called Pooja[protected]. I am mentioning these names and numbers, because they already are absconding and changed their numbers. It didn't start smoothly took lot of follow up to start the process. After a months time, finally someone with name Jayanthi[protected] came in contact as new relationship manager. She tied out with a driving school near an RTO where I had to visit to complete my learner license application and test etc. Through that driving school I got my LL in 6-Oct-2022. Then I had to wait for 1 month to apply for driving license. When I went back to the same person on 6-Nov-2022, no response. Pooja's number is changed already. Then I started calling Itzeasy.com number[protected]. Interestingly this is also a personal mobile number. A person called Preethi receives the calls and always gives the same answer our concerned relationship person will call you back in 24 hours.

I have book 2 RC transfer service with them in the month of July. They asked me to transfer 50% payment in advance so I paid 9000 for both the orders. After that they stop answering my calls. Raised so many complain in their portal which they promise to resolve by 24 hours but no solution.
Because of this NOC get expired and I need to pay[protected] each NOC) as penalty. Finally I get the RC transfer done by different vendor. Now its been 5 months and I am asking for refund from them and they are not giving any response.

My contact person was Ankit Agarwal. I even contact the CEO Himanshu KK on linkedIn but he is also not responding.

Below are the Order details:

Re_registration
Order ID : BLRRTRR413
Order Status : Dropped
Order Placed : 24 Jun, 2022 04:37:16
Total Price : ₹9000

Order ID : BLRRTRR457
Order Status : Under Process
Order Placed : 11 Jul, 2022 02:31:29
Total Price : ₹9000

They keep changing their portal and sometime show 4500 paid sometime show pending but I have account transfer details with me.

I need full refund of 9000 + 2000(extra Penalty which paid due their process delay).

I applied for NOC for my car transfer from Pune. The sales guy from ItzEazy Pankaj[protected] was quick enough to ask for documents and half money in June 2022. I paid them the money and documents, however after I paid up, they stopped responding. Neither Phone calls nor emails are answered. Sometimes I got connected to customer care, they promised to come back but it never happened. Only now I am reading that many others are fraud victims.

I have opted itzeasy service on Aug 30 2022, to cancel my NOC, i have 3500 in advance and provided my original bullet RC as well.

When I tried to contact itzeasy support team, they are not responding and not picking the call.

Please assist how to proceed on this issue with itzeasy company.

Hypothecation removal advance payment was made based on very promising website and feedback on google reviews (most likely paid reviews) after providing the advance amount they did not act and stopped picking up the call. later I could see many sam/similar complaints online.

It looks like a very standard practice to loot the money.

Subjected order is for vehicle NOC and it's over 6 months and work not complete yet.. Customer service is unreachable and un responsive over phone and email..No one is interested is getting the work done except ofcourse the customer

I had to add backlog entry for my driving l license. I called itzeazy for doing this work.

I did advance payment of INR 2000 and then i was told it will be done in max 15 days and now they have stopped clicking calls Ankita and Jayanthi specifically.
I added CEO Himanshu as well in the complaint email still no action taken.
The completion date have been extended by 10 more days.
This only one message I got. Kindly complete my work asap or refund my money.

Hi team,

I have submitted my original RC to itzeazy in 2019 for applying noc and also additional documents. no response from them. kindly help me. now I don't have original RC card. these itzeazy playing with people.

I had to transfer my vehicle from Haryana to Karnataka. i raised a ticket at ItzEazy. The Sales person (Pankaj) told me to make advance payment of INR 6500. and then i was told document are not proper and they cant take the process further and they will refund my money.
But since then even after sending multiple email, texts to Pankaj and to ItzEazy no response from him.
Even i have raised multiple tickets for Refund and escalation tickets. but there is no response from the service team as well. their support number doesnt work.
This is fraud from ItzEazy

Hi Sir

I have subscribed for this company itzeazy service on 24th May for my Bike NOC in Bangalore, As my husband got transferred to Noida, I have to shift. Itzeazy has asked for all documents (Original Vehicle RC ) with service charges of Rs 3000/-, I have made payment of Rs 1500/- and rest amount need to be paid once service has been completed (as per agreement).
I got message 2 weeks back the service has been completed and I have paid rest amount (Rs 1500/-) I have immediately paid that but now they are not responding when they are going to dispatch the vehicle RC papers. They are not responding on mails neither on phones. Now the problem is I can't use my bike as the vehicle RC is not available to me. Also this is an original document if it will be lost then it may create further problems.
This is completed harassment during this service as their service was pathetic and it disturb me mentally.
please help me .

Order ID - BLRRTNO8834

Payment of rs. 510 has been made through eazypay to delhi university qr code but it's not shown credited in delhi university account

Deposited 510 for college fee of 2nd semester delhi university QR code but not credited, debited from my account

This is Gaurav Dholiya and I've applied for the car transfer but since 5 months the procedure is still not completed, I'm tired now taking follow up each and every day. Now I don't want to process with you guys and I want my original RC book back.
Vehicle number - MH02DN8410
Contact Number - [protected]
NOC from Maharashtra

Booked an order on 9th May by order no. DELRTHP3621 for HP deletion of my car in Delhi. Paid Rs 3000 fee in advance vide Instamojo ID no. MOJO2509205A12251492. Documents were collected by them through DTDC courier. It has been one month despite several calls and four tickets raised on their site there is no update. Their website now shows no payment made when I login. The customer support girls when reached act sympathetic but all are in the fraud. Legal action is required against them.

Agreement number- GGNMARE1877 mode of payment- online date of payment- 2/3/22 reg mobile number-[protected] reg email [protected]@gmail.com Consumer approach for making marriage certificate in itzeazy documents provider on 16/2/22 and he provide all the documents by email but they not response to consumer message and he 5000 rs. now he want refund money but company is not responding. Mrinali always said its in process and they are not picking the call.

Dear Sir,
This is bring to notice that I was duped of 1500 advance payment made for NOC service for ap RTO.
After realising it was not trustworthy within 1 day I request ed to cancel the service since I could not trust them with my RC book.
Now they are not responding to any mail or messages.Its not amount but want everyone to be aware how this company with online presence is duping customers all over India.High time government takes action against them so that innocent customer s are not duped.
Thanks

I contacted itzeasy for hp termination of my car.paid money in advance and share all the documents. After that no updates from itzeasy.when i call they don't pick, when I send email will get response once in a while and that is 'under process' . It has been 4 months now and still I don't know what is the status. When I checked reviews, came to know that it is a fraud company and thousands of clients have similar experiences. This cheating company is still functioning and still cheating people

I have contacted Itzeasy for ownership transfer. From beginning they asked me to pay money. I have paid full amount 2700 but after seeing their response. I have asked them to cancel my order and refund money. My order is in initial stage they have yet to pickup my documents. But now they are denying to refund money.
Such a unprofessional people managing this website. It should not be in Google suggestions.