[Resolved]  Ixigo — amount deduct but train ticket not booked

Address:2nd floor, Veritas Building, Golf Course Road, behind Ibis Hotel, DLF Phase 5, Sector 53, Haryana 122002 Address

Hello sir,
My name is sachin, i was booking my train ticket on ixigo app. My ticket amount was rs.9225, i paid this amount via phone pe app my transaction id is p2004031401113373263256. Phone pe sucessfuly credited this amount to your bank account. Phone pe app ensure me that he credited that amount in your merchant bank account sucessfuly.
Therefor i request you sir please refund my amount back as soon as possible so that i can book my train ticket again.
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Apr 8, 2020
Complaint marked as Resolved 
I got refund my full money from ixigo. Thnks
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2020
Ixigo Customer Care's response
Dear Customer,

Greetings from ixigo!

Thank you for the update.

In case of any other assistance please do let us know.

Regards,
Team ixigo
Complaint comments 

Comments

Hy i am dipendra pandey my resv is failed on 23 mar but my money is debited from my account rs 3988.and my money is refund with in 7 working days it means 30th mar but today is 31st mar and my money is not refund to my account so please give me my money. Please

Dear Sir
Amount deducted 2 times but ticket not booked please refund ASAP

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