[Resolved] Ixigo — amount deducted but booking not done amount not refunded yet

Poshit

from Powai, Maharashtra

Address:

Sindhi Colony,Gangapur City., 322201

I tried to book train ticket from Rameswaram to vadodara Junction through ixigo train app & gone for Bhim upi payment. After my account got debited with an amount of Rs. 1103.19 ( date &time:19March2020, 11:23PM) & customer ref. No.[protected] and credited to [protected]@axisbank, I found that no booking is done by ixigo app.But in ixigo there is nothing visible about this transaction. So plz refund the full amount of Rs.1103.19 as soon as possible...I am very needy for this amount at this critical moment

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May 1, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

Please share your booking details along with e-mail and phone number with us so that we can assist you better.

You can mail us details at [protected]@ixigo.com.

Regards,
Team ixigo