[Resolved] Ixigo — amount deducted but flight ticket not booking

Sa1245

Address:

Mahipalpur new delhi 110037

My money deducted from my bank but ixigo not booked my ticket i already sent the feedback and mails but no reply till now.
Details:
Mob. [[protected]
Ticket partner : vistara
Doj : 01/june /2020
Name : indu srivastava
Kindly check the status and book the ticket or else get back my refund so that i can book my ticket from other source. Please dont make a fraud by not booking the tickets of customers and waste their time and hard earned money

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Jun 2, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2020

Ixigo Customer Care's response Hey,

Greetings from ixigo!

As checked the booking could not be confirmed. Auto refund was processed for the mentioned payment on 1st June itself and should be credited to your account by now.

In case of any further assistance, please reach out to us via the help center option available on our app.

Thanks
Team ixigo.