Ixigo — amount deducted but ticket not booked

 
1 Review
 bkthakor on Dec 25, 2017
Sir i booked train ticket from viramgam to varanasi for two adults tickets 20 january 2018, time is 12:22 p. M. Whole amount of 3518 is deducted through net banking but there is no proof of ticket, no ticket is generate i check my irctc account sir please give my money back otherwise i complaint this shameful act in consumer court.
So please return my money immediately and prove your company is good and helpfully.
Thanks...

Complaint Status


[Dec 25, 2017] Ixigo customer support has been notified about the posted complaint.
Ixigo Customer Care's response, Dec 26, 2017
Hi,

Greetings from ixigo

We'd request you to please send us a brief query of your concern along with your registered email id at trains@ixigo.com. It will help us to address your concern quickly.

We'll look forward to hear from you!

Regards,

Team ixigo
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    Ixigo - amount deducted but ticket not booked
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