[Resolved] Ixigo — amount deducted but ticket not booked

 
1 Review
 bkthakor on Dec 25, 2017
Sir i booked train ticket from viramgam to varanasi for two adults tickets 20 january 2018, time is 12:22 p. M. Whole amount of 3518 is deducted through net banking but there is no proof of ticket, no ticket is generate i check my irctc account sir please give my money back otherwise i complaint this shameful act in consumer court.
So please return my money immediately and prove your company is good and helpfully.
Thanks...
Complaint marked as Resolved Jan 30, 2018

Complaint Status


[Dec 25, 2017] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, Dec 26, 2017
Hi,

Greetings from ixigo

We'd request you to please send us a brief query of your concern along with your registered email id at trains@ixigo.com. It will help us to address your concern quickly.

We'll look forward to hear from you!

Regards,

Team ixigo
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    Ixigo - amount deducted but ticket not booked