[Resolved] Ixigo — Amount deducted but train ticket not booked and amount not refund ed | |
Dear Sir Today I tried to book train ticket From Ahmedabad to Jaipur in train no 09707 by Phone pe UPI gateway the payment Rs. 505 deducted but ticket is not booked. Phonpe Transaction ID is P2010181549099572582525. And ixigo order I'd is Order ID: IXITR[protected] dated18. 10. 2020 Phonpe pe customer support blames on you. Pl refund my money Rs. 505. Pritesh Mehta Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 21, 2020 Ixigo Customer Care's response Dear Customer, The booking was failed hence the amount was auto refunded on 18th October and should have been credited by now. Let us know via www.ixigo.com/help for assistance. | |
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