Ixigo — Amount deducted ticket not confirmed

Ashish Robinson

from Powai, Maharashtra

Address:	S-4/6 Police Colony Andrews Ganj New Delhi 110049
Website:	Ixigo

I tried to book a train ticket to Jabalpur from Delhi on 11th January 2021, the amount 1334/- has been deducted from my account but I did not recieve any confirmation.

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Ixigo customer support has been notified about the posted complaint.

Jan 11, 2021

Updated by Ashish Robinson I paid the amount by Paytm as you can see in the screenshot.

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Ixigo Customer Care

from Gurugram, Haryana

Verified Support

Hey,

Your amount is completely safe and will be auto-refunded within 7 days if the ticket is not issued. Please share the details here: www.ixigo.com/trainhelp so that we can assist you quickly. We're looking forward to your response.

Thanks
Team ixigo