[Resolved] Ixigo — balance to refund

Alamafzaal

from Muzaffarpur, Bihar

Address:

Buxar, Bihar, 802119

I am afzal alam, i had tried to book a train (15015) ticket between bhopal to yesvantpur on 8th june 2018 bearing booking id ixitr[protected] but as i made transaction 1284 rs. Deducted from my debit card account but i didn't get a ticket. So when i should get my my cash refund... I regret to state that this kind of problems should be resolved within 24hours. Hope ixigo will respond quickly...

Was this information helpful?

No (0)

Yes (0)

Jul 18, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2018

Ixigo Customer Care's response Hi Afzal,

Greetings from ixigo!

We wish to inform you that the refund against the shared id is successfully initiated from our end on 08/06/2018. We have sent all the refund details to your mail id [protected]@gmail.com . Please check your mail box once.

For further assistance feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo.