[Resolved]  Ixigo — booking not completed

Myself Zubair P
1. I have booked a ticket today from Chennai central to calicut (march 7 2018) in (mangalore express 12685)
2. Payment was successfully made
3. But it displays a error message regarding the booking process
4.1165rs has been deducted from debited card
My transaction id:AXI91100000000475650391520321306057
My contact no..[protected]
My mail:[protected]@gmail.com

Please do the needs...
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Apr 7, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Please be informed the refund against the transaction has already been initiated and shall be credited to your source account 5 to 7 working days.

Foe any further assistance write to us at [protected]@ixigo.com .

Regards,
Team ixigo
Complaint comments 

Comments

Sir I have book train tickets for Nashik and I have done payment but after taking payment page is showing login after some time and it fails but suddenly bank message came that amount have been deducted from your account and it happen two times my payment have taken two time please refund my money please provide please tell solution

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