Ixigo — Booking refund

I book a ticket from Jammu to Jhansi money 509 Rs was deducted from my phonepe account but then it shows booking failed. My money is not yet refunded.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ixigo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

The refund for the mentioned failed transaction was successful on 7th January with bank ARN[protected] and the refund should be credited on or before 14th January.

Let us know at www.ixigo.com/help for further assistance.

Thanks
Team ixigo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2402
    Pending
    354
    Resolved
    1518
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information