[Resolved]  Ixigo — Cancellation ticket refund not get

I book a train ticket on 24 January and cancelled my ticket on 25 January, I didn't get my refund but they are showing of refund is completed
When I call in IRCTC helpline said that refund is get but they are telling that ask your bank for money,
But bank tell us that the money is not come yet
And ARN no. is not get and
PNR no.[protected]

I hope u will understand my problem and I hope u will accept my complaint
As soon as possible my refund get soon